Privacy Statement

About our privacy policy      r2-2020
Meekers Medical B.V. cares about your privacy. We therefore only handle data that we absolutely need for (the improvement of) our services and we will carefully handle the information that we have collected about you. We never share your data with third parties for commercial purposes.

This privacy policy applies to the use of our website and the services of Meekers Medical B.V. The effective date for the validity of this policy is May 25, 2018. With the publication of a new version, the validity of all previous versions expires. This privacy policy describes what data about you is collected by us and what this data is used for. We also explain to you in what way we store your data and how we protect your data against misuse and what rights you have in respect of the personal data you provide to us.

If you have any questions about our privacy policy you can contact our privacy expert, you can find the contact details at the very end of our privacy policy.

Purpose of data processing

General purpose
We use your data exclusively for the purpose of delivering our services. This means that the processing purpose is always directly related to the task you provide. If you share data with us and we use this data – other than at your request – to approach you at a later date, we will ask you for your explicit permission. Your data will not be shared with third parties, other than to meet accounting and other administrative or legal obligations. These third parties are all bound to secrecy by virtue of the agreement between them and us or an oath or legal obligation.

Automatically collected data
Data that is automatically collected by our website is processed with the goal of further improving our services. These are metadata such as your IP address, web browser version and operating system.

Cookies
Functional cookies: Functional cookies are always placed by us and are necessary for the website to work properly. These cookies have little impact on your privacy and are used anonymously. This enables us to carry out our online services.

Non-functional cookies
In addition to functional cookies, we also place standard analytical cookies. These are non-functional cookies, because they are not necessary to make the website function properly. Only when you agree to place cookies, we also place a number of other non-functional cookies. These all have different purposes and allow us to improve our services. For example, we use cookies to test improvements on our website, to display social media buttons or to perform analysis.

Analytical cookies
Analytical cookies allow us to measure website traffic: for example, how often our site is visited and what information visitors search for. This way we know which parts of the site are popular and how we can improve our website. The statistics we collect cannot be traced back to individuals. This data is made anonymous after being collected.

Cooperation with tax and criminal investigations
In appropriate cases, Meekers Medical B.V. may be required under a statutory obligation to share your information in connection with governmental fiscal or criminal investigations. In such a case we are required to share your data.

Data retention periods
We will keep your data for as long as the sale/contract is ongoing. This means that we will keep your customer profile until the sale/contract has been terminated, the guarantee period has expired or if you indicate that you no longer wish to make use of our services. Pursuant to applicable administrative obligations, we must retain invoices containing your (personal) data; we will therefore retain this data for as long as the applicable term lasts. Only authorized employees have access to your customer profile and documents that we have produced as a result of your orders.

Your rights
Pursuant to applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. Below we explain what these rights are and how you can exercise them. In order to prevent misuse, we will only send copies of your data to your e-mail address, which is already known to us. We keep a record of completed requests; in the case of a forgetful request, we administer anonymized data. You are entitled at any time to lodge a complaint with the Dutch Data Protection Authority if you suspect that we are using your personal data in an incorrect manner. For more information see https://autoriteitpersoonsgegevens.nl

Right of inspection
You always have the right to see the data that we (have) process and which relate to your individual or can be traced back to you. You can make a request to that effect to our designated contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address we have on record, together with a list of the processors who hold this data, stating the category under which we have stored it.

Right to rectification
You always have the right to request that the data we process, or have processed, which relate to your individual or can be traced back to you, be corrected. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address we have on record that the data has been amended.

Right to restriction of processing and forgetfulness
You always have the right to restrict or delete the data we process (or have processed) that relates to your person or can be traced back to that person. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you confirmation at the email address we have on record that the data will no longer be processed until you lift the restriction.

Right of portability
You always have the right to request that the data we process, or have processed, which relates to your person or can be traced back to you, be carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all the data about you that we have processed or that has been processed on our behalf by other processors at the e-mail address we have on record. In all likelihood, we will not be able to continue providing services in such a case, as the secure interconnection of data files can then no longer be guaranteed.

Right of Objection
As the occasion arises, you have the right to object to the processing of your personal data by or on behalf of Meekers Medical B.V. If you object, we will immediately cease the processing of your data pending the resolution of your objection. If your objection is justified, we will provide you with copies and/or copies of the data that we process, or have processed, and then cease processing the data permanently. Right to be informed about what we do with your data. As a business, we collect and use personal data. Therefore, we are happy to clarify why we do this and what we use this data for.

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on our website. If the new privacy policy impacts the way in which we already process data related to you, we will notify you by e-mail.

About the data processing
Below you can read how we process your data, where we store it ( or have it stored), what security measures we take and who has access to your data.

Duty of confidentiality
We will never use your data for any purpose other than the purpose for which it was obtained. We have a number of reasons for processing personal data, such as our legal obligations as a company, because we have a legitimate interest in doing so, because this is part of an agreement or because we have been granted permission to do so. But sometimes it is necessary for us to share your personal data with third parties. Those parties for whom the data is accessible because we have purchased their services. This does make us responsible for the processing of personal data and that is why we have concluded processing agreements with parties who process personal data for us.

Technical measures
We prefer not to say too much about how Meekers Medical secures your personal data, because that gives third parties with malicious intentions too much insight into the security. Below you can read how we process your data, where we store it (or have it stored), what security measures we take and who has access to your data.

Organizational measures
We pay a lot of attention to raising awareness about privacy and information security. Everyone who works for us has a confidentiality agreement. We also continuously evaluate our internal procedures and processes.

Web hosting
We purchase web hosting and domain name services from Oxilion. Oxilion has taken appropriate measures (in accordance with ISO 27001 and NEN7510) for secure storage, backups and retention of confidential information. It does not use this information for its own purposes. Our web pages are secured with SSLencryption, so that data cannot be intercepted.We use some domain name servicesof KPN Internetservices. They have taken appropriate measures for the safe preservation and storage of confidential information. They do not use this information for their own purposes. Our web pages are secured with SSLencryption, so that data cannot be intercepted. We take web hosting and emailservices from Hostnet. Hostnet has taken appropriate measures for the safe preservation and storage of confidential information. It does not use this information for its own purposes. Our web pages are secured with SSL-encryption, so that data cannot be intercepted.

Shipping and logistics
When you place an order with us, it is our job to get your package delivered to you.We use the services of UPS to carry out the deliveries. This requires us to share the following personal data with UPS:
– Name
– Delivery address
UPS will only use this data for the execution of the agreement.

Mailing list
We send our e-mail newsletters through YMPL. YMLP has taken appropriate measures for the safe preservation and storage of information. At the bottom of each email is an ‘unsubscribe’ link. When you choose ‘unsubscribe’, your data is deleted. YMLP uses cookies and other Internet technologies that provide insight into whether emails are opened and read. We will ask you for your permission to store and process all this data.

Co-manager of the website
Buro210 is co-manager of our website. They help with building modules, error messages etc. on www.meekersmedical.nl. Buro210 has taken appropriate measures for the safe preservation and storage of information. Buro210 is bound to confidentiality under the terms of the processing agreement.

Technical Support

Infrastructure
We take infrastructure (in the form of an internet connection) from Vodafone. In this capacity, technical staff from Vodafone have access to data that is used. Vodafone has taken appropriate measures for the safe preservation and storage of confidential information. It does not use this information for its own purposes.

System administration
For support in the area of system administration and AccountView (administration software) we use the services of I&O. I&O has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. I&O is bound to secrecy under the terms of the processing agreement. Services that Meekers Medical B.V. purchases from I&O are located within the EU.

Software Administration
For support in the area of administration software AccountView we use the services of Utilize. Utilize has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Utilize is under the terms of the agreement to confidentiality. Services that Meekers Medical B.V. purchases from Utilize are located within the EU.

Contact details